Inbound Order Taking
|
 |
|
|
|
Profile | Service
| Infrastructure | Why Us | Contact Us | |
|
|
|
Go4customer
provide the leading solutions in inbound call center services and outbound call center services. Our specialty is providing
unsurpassed quality in providing our clients with order taking, customer service, class and seminar registration, answering
services and web enabled customer support. |
|
|
|
|
How can we help you?
It's not just a question; it is our philosophy and the cornerstone of everything we do. Our focus has been to continually find new
and better ways to help our clients "make profitable connections with their customers". We are available full time or as an after
hours or overflow call center service. Whether you need messaging or answering service, inbound call center services, outbound
call center services, email support and online chat, we can help you make the most of every contact. |
|
|
|
|
Our Services
|
|
The
range of services in the Go4Customer Inbound Call Centre Services include:
24/7/365
Customer Service
Application / Claims processing
Subscription services
Billing queries, etc.
Order taking
Sales closures
Up-selling and Cross-selling
Troubleshooting for products and services
Product information requests
Dealer locator service
ATM / POS locator service, etc.
|
|
|
TOP |
|
Infrastructure
|
We have dedicated resources that provide
several levels of support efficiently and seamlessly to you and to your customers.
We can provide these support services as if you
were performing the support yourself.
Knowledgeable technical customer care
representatives.
Support for all of our solutions, including
software, hardware and customized systems.
Voice and Email and web-based support.
Increased customer satisfaction by supporting
your customers 24 hours a day, 7 days a week.
|
|
|
TOP
|
|
Why Us
|
Our inbound call
center management systems use Local Area Network (LAN) and Wide Area Network (WAN) Technology to
optimize productivity as well as cost. Where traditional
inbound application software is often limiting, our flexible environment encourages the development of
custom and common script segments. Our Graphical User
Interface (GUI) screen environment lets us present and design custom windows anywhere in a project
script. As a result, we create full-color scripts with edit checks and pop-up tables. Our agents can
perform calculations based on entered variables, and other related databases. We can even interface
our networks to virtually any remote host or network via our dedicated Internet connections, allowing
our workstations to function as workstations on the client's network and giving our agents virtually
seamless interaction with the client's systems.
|
|
|
TOP
|
|
Contact Us
|
|
www.go4customer.com
Cyber Futuristics (I) Pvt LTD
Phone :
|
|
|
