Dealer Locators

GO4Callcenter dealer locator service refers to locating multiple retail, customer service, or repair locations.

The Working

Organizations with multiple service or business locations offer clients a toll free phone service to assist them in locating the closest store or service center. This service can provide information based on zip code such as the closest store locations, their hours, direct phone numbers and driving directions. The inbound call center makes it easy for customers to find the choice of organization. They prompt callers with voice messages and determine the closest store or business to the caller. Whether a location based referral, or a criteria based match, the inbound call centre agents help organizations to connect with customers.

Go4Callcenter use the call management system which is completely customized to fit customers' needs, the decision tree branching, on-screen prompting, and pop-up help allow the call centers to easily service all the dealer locate requests. Dealer service can be based on criteria other than just location if the information is made available to us, such as product stock, etc. You may even wish to make special unadvertised offers available to these callers as an incentive to visit your store.

The service provides information based on zip code such as:

Go4Callcenter can make it easy for customers to find you. If you have offices nationwide or regional, advertise a single, easy-to-remember number and let our Dealer Locator Service put them in touch with you. This will reduce the call spike you receive after an advertising release, and allow your branches to concentrate on their own business.